The State Fair

“I got run over by a golf cart at the State Fair,” my five-year-old cheerfully says to the Emergency Department technician who is checking us in. A utility cart knocked him down – he is a five-year-old running along the grass by the path, and some asshole wasn’t looking as he turned into my kid … Continue reading

Customer Satisfaction

I recently changed my children’s dentist because his office was too nice.  As with their doctor, it is impossible for a lay person to have any idea whether their dentist is clinically competent or good.  Most of us choose our dentists the same way we choose physicians – by personal recommendations from people we know, … Continue reading